Safeguarding & Support

”Safeguarding is everybody’s responsibility”

We seek to provide an environment in which everyone feels safe and is valued and respected. Our priority is to safeguard and promote the welfare of children, young people, and vulnerable adults, and our Safeguarding & Wellbeing teams are here to support students who are experiencing issues that may impact their ability to attend or achieve their potential. 

If you have any concerns please contact the Safeguarding Team: 

Email – safeguarding@coulsdon.ac.uk

Phone – 07864 984211

Click below to view our safeguarding and prevent policy document:-

Report + Support

Croydon College is committed to providing a safe and supportive environment for our community. If you experience any form of discrimination, hate incident or sexual violence, report it here.

This is not an emergency response system, if you are at immediate risk call 999.

If it is not an emergency but you need support from Client Care contact 08085021747 (ext: 3175/1440) or the Safeguarding Team on 07970 393393

There are two ways you can tell us what happened:

Report anonymously

Thank you for choosing to report anonymously. We understand that this might be a difficult time for you, and we want to help connect you to support.

Choosing to report anonymously means we will not ask you for any personal identifiable details and we won’t be able to contact you once we’ve received the report to offer advice or support. The information you give us today will help us to provide better support to others and inform prevention work across Croydon College.

Reporting anonymously will not lead to formal action being taken.

Report and speak to a member of the Safeguarding Team

You may also leave your contact details with your report and ask to speak to a member of the Safeguarding Team. Your report will be seen by a trained member of the Safeguarding Team who will contact you to discuss your options and any help and support you may require.

Please note that speaking with a member of the team does not mean that you are making a formal complaint to Croydon College; the team member will talk with you about how to make a complaint, if that is your wish.

You can decide on the next steps in line with Croydon College’s privacy statement.

If you would like us to contact you to offer support and for us to take action on your report, then please select the Report and Speak to a Member of the Safeguarding Team option BELOW.

For details on how we process your data when you choose to report and speak to an advisor, please see our Privacy Policy HERE

Online safety information for students and parents 

Now more than ever we need to support our students to stay safe and well online. See below a range of helpful websites for parents and students to ensure safety online over the coming weeks.

The Safer Internet Centre offers excellent advice for parents on keeping their children safe online. This includes information on the common dangers as well as safety controls and tools, including those that can be used on social media.

There is a similar guide for young people. Here you can find 5 top tips for staying safe online as well as links to other resources, including the safe use of apps such as Instagram and Snapchat.

CEOP (Child Exploitation and Online Protection command) is an organisation designed to protect young people from online sexual abuse. Their website has a section where young people or parents/guardians can make a report that they or someone else may be suffering from grooming or online sexual abuse. This can range from people feeling pressured to talk about sex online, being asked to provide images to being asked to meet up in person. As well as being able to make reports of things that have happened you can also contact CEOP for advice on what to do if you have concerns that something may happen.

Advice on these issues is also available on the Think U Know website.

If you are not ready to talk to CEOP or want advice on online bullying and harassment that is not sexual in nature the best contact is Childline on 0800 1111.

There is a wide range of apps that students use socially. It is important that students and parents understand how they work, the safety features and the dangers of the technology. The guides below show some of the most common apps that young people are using currently.

Meet the Safeguarding and Wellbeing Team

How to set up the parental controls offered by your internet provider

BT Internet
Sky Broadband
Talk Talk Homesafe
Virgin Media

Other Parental Control links

YouTube How to turn on Safety Mode
Google Activate Safe Search
4OD Parental Control
BBC IPlayer Parental Guidance Lock
ITV Player PIN number protection
Sky Go Parental Controls

Samaritans

United Kingdom & Ireland – All Ages.

A charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. Whatever you’re going through, a Samaritan will face it with you. They’re there 24 hours a day, 365 days a year, waiting for your call. You do not need to have any credit or call allowance – the call is free.

Website: www.samaritans.org
Email: jo@samaritans.org (response within 24 hours)
Phone: 116 123